Blog

To Cell or Sell....That is the Question!

With limited amounts of time to spend all day reading blogs on the Internet, every now and then I come across one that is “worth the read,” especially if it...

To Cell or Sell....That is the Question!

With limited amounts of time to spend all day reading blogs on the Internet, every now and then I come across one that is “worth the read,” especially if it...

My Favorite Customer...

… is someone who truly appreciates the beauty, work, origin, style, design and purpose of a product without having to ask…..”What is it?” The only time I answered that question,...

My Favorite Customer...

… is someone who truly appreciates the beauty, work, origin, style, design and purpose of a product without having to ask…..”What is it?” The only time I answered that question,...

What Did That Customer Service Person Just Say?

I recently had the bright idea to meet with some artists and share a few notes with them about business at a local eatery. The establishment is known for their...

What Did That Customer Service Person Just Say?

I recently had the bright idea to meet with some artists and share a few notes with them about business at a local eatery. The establishment is known for their...

The customer is always right, .....right?

My father used to say, "the customer is always right!“That was over 25 years ago! He worked for a large retail corporation and I suppose that "motto” worked for them throughout...

The customer is always right, .....right?

My father used to say, "the customer is always right!“That was over 25 years ago! He worked for a large retail corporation and I suppose that "motto” worked for them throughout...

Listen to the Customer

Growing up in the retail industry and having spent many a fashion season of being allowed to join retail buyers at the New York buyers market, was always fascinating to...

Listen to the Customer

Growing up in the retail industry and having spent many a fashion season of being allowed to join retail buyers at the New York buyers market, was always fascinating to...